Privacy Policy
Stay Casino places a strong emphasis on maintaining the trust and satisfaction of our players. Your personal data will be treated with utmost care and security. The details of how your data is collected, used, and safeguarded are outlined in this privacy policy. Review it closely to make informed decisions regarding your use of the site.
Data Processing
This privacy policy explains our obligations under gambling regulations in processing players' personal data. The handling of such information is required for game participation and the services provided on our platform.
Stay Casino is managed by Hollycorn N.V., a company registered in Curaçao. Hollycorn N.V. operates under a license issued by the Curaçao government.
Your agreement to this privacy policy is mandatory for using our services. Changes to this policy may occur, so regular review is advised. Continued use of Stay Casino services will indicate acceptance of any modifications.
Collection of Information
We collect various personal details via our website, including:
- Information provided during registration, including names, contact details, and identification documents.
- Records of interactions through different communication channels.
- Transaction histories and website usage data.
- Documentation for identity verification and compliance checks.
StayCasino collects a variety of personal information from players to fulfill legal and operational requirements for gaming services.
Usage of Information
The collected information is used to:
- Process bets and financial transactions.
- Provide requested services and customer support.
- Carry out verification processes and ensure compliance with regulatory obligations.
- Offer promotional materials, contingent on player consent.
- Monitor activities to prevent fraudulent or illegal behavior.
- Conduct market research and aggregate data analyses.
Your personal data is used to provide services, ensure legal compliance, and offer promotions with your consent.
Marketing Communications
With your consent, Stay Casino will use your personal data to send promotional messages regarding our products and services. You can opt out of these communications via your account settings or by contacting customer support.
Disclosure of Information
Personal data is neither sold nor rented. It may be shared within our group or with third-party service providers when necessary for legal compliance or service provision.
Data Security and Retention
Stay Casino adheres to stringent legal standards to protect personal data. Personal information is retained for as long as required by law, with a minimum retention period of five years after account closure, per anti-money laundering regulations.
Cookies and Tracking
Cookies and other tracking technologies are used to improve site functionality, analyze usage, and support marketing efforts. Cookie preferences can be managed in your browser settings, but some features may not function properly if cookies are restricted.
Your Rights and Contact Information
Players have the right to request data accuracy checks, update personal information, or object to the use of data for marketing purposes. Stay Casino’s Data Protection Officer (DPO) can be reached via email for any concerns. Complaints regarding data privacy can be directed to relevant supervisory authorities, as per GDPR regulations.
This policy underscores Stay Casino's dedication to ensuring a secure and compliant gaming experience. For inquiries or data-related requests, please reach out to us through the provided contact channels.
